So I crossed the boarder a week ago Friday with no problems.
I had the movers come over to the house on Saturday and set up the piano .
I expected this to be a plug and play
because I had paid my pianodisc installation instructor in Sacramento
to install the player system as well as a silent play system .
There were no Ritmuller pianos expected to arrive in Canada
until September and I wanted this piano in August.
(I HAD a customer who wanted a Ritmuller late August)
There were a couple of them arriving into Los Angles early June
so I put in my order.
The piano landed in from the factory and I had it delivered to Sacramento to have the work done.
My instructor had the piano for about a month to complete.
I arrived Wednesday morning after driving about 1400 miles to see that it wasn't finished.
Yikes.
The movers were coming to load it into my truck at 12:00.
Luckily they came at 1:00 and we rushed thru the final stages.
As he calibrated the piano I noticed that the dampers didn't work properly.
They rang on quite a bit.
I also noticed that it didn't play properly and there were a couple of notes sticking.
I also noticed that my instructor nonchalantly hit the keys to make them drop.
I made a mental note that it didn't seem right.
I also noticed that the rubber bumper that was supposed to be attached
to the stop rail for the silent play was falling off.
My instructor noticed that I was looking at this
and said I may have to reglue it when I got back to Canada.
The keys were also uneven. I couldn't figure that one out.
I've never seen a new Ritmuller come with uneven keys.
I got home and set the piano up with the movers help.
Good to go.
WRONG.
Nothing works properly.
A bunch of notes won't play.
I phoned my instructor in Sacramento but he doesn't pick up.
I sent him a text and he sent one back saying he couldn't talk
because he's busy teaching an installation class at the pianodisc factory.
I got frustrated and phoned my friend in Ontario who does a lot of pianodisc installs.
I told my friend that there are about 12-14 solenoids jammed in the high position.
I've never seen this problem in all the years I've been doing my own installs and I can't figure it out.
The first thing my friend said was "Did Micheal happen to install a silent play system in your piano".
I said "Yes".
He said "He drilled out the HORN (cast iron frame) that holds the stop rail and never covered the solenoids to protect them from the iron filings he produced as he did that part of the job".
Unbelievable. All of the jammed solenoids were under the horn he drilled out.
So I had to get the moving company back to put the piano back on its side.
I don't have a shop anymore. We just moved so we'll have the piano
laying on its side in our living room for a few weeks.
Not the best scenario but it has to be done.
I've had to remove the cover from the key bed.
Notice the nice strapping job I did .
It's holding the piano to one of the overhead logs.
Now there is no way it could possibly fall over on any of the grand kids.
I laid the solenoid tray on a table in the living room.
LOOK AT THE FILINGS.
I sent my instructor a text saying that I knew what the problem was.
You drilled out the horn and never covered the tops of the solenoids.
His answer was that he had covered the solenoids
but there must have been a little metal dust get thru.
I don't think so. This is a mess.
This is what was in the tray when I took it off the piano.
I can only imagine how much fell into the solenoids.
So I took the solenoid rail outside and cleaned it with my air compressor.
Daisy was very keen to make sure I did a good job.
Oh Wait, She could be my next instructor.
So I'm putting the solenoid rails back into the rail cover the same way they came out when I noticed that there were only 4 screws holding them in place but there are 12 predrilled holes in the rail cover.
I called another friend who sells pianodisc player systems and asked him how many screws are in his rail cover. He climbs under a piano and says 12.
These solenoid rails are very active when the piano is playing .
There is no way my piano would stand up and play properly over time the way it was assembled.
I'm so disappointed with this install.
Luckily I can make it right.
Its all back together and ready to be reinstalled but even after cleaning the solenoids
very carefully there are still a few that jam up.
I imagine there are some cast iron filings in the cylinder walls of the solenoids
that didn't come out .
Tech service says they will send replacement solenoids on Tuesday.
I didn't plan on having to do all this repair.
I definately wouldn't have bothered doing what I did
if I had known it was going to turn out like this.
As for the uneven keys .
One of the problems was where the bracket holds the silent play stop rail.
It was not installed properly.
The bracket wasn't centred and seemed loose.
Upon closed inspection I noticed that he ran a screw just above the bulkhead and
just below the soundboard where it attaches without pre drilling the screw hole.
This has broken the soundboard and not made a strong attachment.
Once again , I can fix this but I am very disappointed.
I hope I don't find any more problems with this install.
I should have done it myself.